Victoria Hospital, Deal

Contact us

01304 865400 (reception) or 01304 865313 (UTC)
London Road, Deal, Kent, CT14 9UA

8am to 8pm, every day of the year.

X-ray: 9am to 4.45pm, Monday to Friday **

** Closed from 12.45pm to 1.30pm.

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If your condition or injury does NOT need immediate attention please call NHS 111 before you attend the UTC and you will be given an appointment time.

If you have not called 111 in advance, someone will assess you before you enter the UTC. If you need urgent assistance you will be able to enter. However if your condition is not urgent, you may be asked to call NHS 111 to book an appointment.

This is to help us to maintain a safe waiting area for patients and staff.

Please note the entrance to the UTC has temporarily moved, please look for signs as you enter the hospital.

Ward name(s)

Elizabeth Ward

Matron

Joanne Drury

Ward sister(s)

Fiona May, Angela McGill and Damilola Adesina

Consultant

Dr Phillip Brighton

Phone numbers

Ward telephone number 01304 865439

Visiting times

Visiting will be between 1pm and 8pm to protect lunchtime meals, although we can be flexible for morning visits if relatives want to provide care for patients.

Patients are allowed two visitors at a time at the bedside, but in special circumstances we will allow more, please speak to the matron. Children are permitted to visit.

Welcome to Victoria Hospital, Deal

We are a 22 bed inpatient unit providing a rehabilitation and intermediate care service. You will need to be referred by your GP from home or while you are a patient in a main (acute) hospital by the team looking after you.

On admission to us you will be introduced to your named nurse who will work closely as part of the ward multidisciplinary team (MDT) to agree an individual care plan with you; our aim being to enable you to recover as much independence as possible prior to returning home.

We operate a rehab ethos on the ward and we expect our patients to engage with this idea. A key part of your recovery will include getting up and dressed each day so please make sure you have day clothes and suitable shoes with you along with any items you may need for your personal care. During your stay we hope you will also be able to enjoy some of our activities which will help your recovery, progress and well-being.

The MDT will work together with you, your family and carers to make sure all support is in place prior to your discharge from us.

We would encourage and welcome your family, friends and carers to visit you while you are with us.

On admission, you and your family will be provided with more detailed information about your care and all staff will be available to discuss any queries you may have during your stay with us.

The team on Elizabeth Ward takes pride in delivering high quality care for our patients. We are always happy to receive compliments or you can tell us about anything we could have done better. You can give your feedback anytime online.

Parking and facilities at the hospital

There is a free car park for visitors.

Refreshments can be bought from the small League of Friends shop at the hospital.

Other services offered at the hospital

Please note there may be be other services at this location, including services not provided by KCHFT.