Lymphoedema Service

October 2024
Sevenoaks

Lots of explanation and care undertaken to ensure I was informed. Calm approach and attitude. Warm and friendly and I did not feel rushed at all.

September 2024
Herne Bay

All members of staff made me very relaxed and they were kind and caring. I was pleased with how my treatment went.

July 2024
Medway

The nurse was very nice, kind and listened to me and explained my condition and treatment clearly.

June 2024
Sevenoaks

Everything was just brilliant. The nurses are so knowledgeable and caring and kind, just fabulous.

May 2024
Medway

Staff have been so kind and good to me with managing my Lipoedema and they made me feel safe and good about myself, as I suffer greatly with anxiety. I am now self managing and being discharged from service following good care.

April 2024
Sevenoaks

Very thorough Really listened to my history. Explained absolutely everything. I felt really looked after.

March 2024
Sevenoaks

Every one of your clinicians are top notch! Very professional and outstanding in the care and assistance they give.

February 2024
Sevenoaks

The care and attention given by knowledgeable nurses, who gave the best advice to control symptoms. I completely trust them. Excellent care.

January 2024
Ashford

I felt that they really listened to me and gave me good advice. I feel that all the clinicians understands both lymphoedema and lipoedema and this is unusual in healthcare settings in my experience. They are empathetic and kind.

May 2023
Medway

Considerate to my requirements. Very pleasant and professional. Care to all my questions and difficulties made me feel confident to manage my condition.

May 2023
Herne Bay

Nurse very good at explaining what will happen, exercises and future requirements.

May 2023
Tunbridge Wells

Celia was very knowledgeable and explained things very well. She way approachable and and made me feel at ease. The appointment was very thorough.

May 2023
Tenterden

Nurse explained everything clearly with kindness.

April 2023
Ashford

Everyone is kind and caring, they understand your problem and have good knowledge of treatment.

April 2023
Medway

Yve was very informative, her examination was very thorough and I felt comfortable with her.

April 2023
Tunbridge Wells

Punctual, professional and caring. Very informative. Reassuring.

March 2023
Sheppey

Well explained long term condition. Offered advice and treatments to assist my Lymphoedema.

March 2023
Medway

Nurse was friendly but professional, also the phone service was good too. (Education Session)

March 2023
Medway

Explanation was very clear, very thorough.

March 2023
Herne Bay

Roxy and Hayley answered all my questions and were very helpful.

March 2023
Tunbridge Wells

Anne-Marie was very thorough and made me feel relaxed and calm.

March 2023
Medway

Very clear explanations and Amanda was happy to recap. (Education Session)

January 2023
Maidstone

The effort made to communicate with a partially deaf elderly patient was exceptional as was the whole experience. Well done.

January 2023
Herne Bay

Seeing a practitioner I have seen before - kind and compassionate, listening, gentle examination and reassuring answers to questions.

January 2023
Ashford

Excellent staff, caring, professional at all times.

January 2023
Medway

Very helpful and professional - very knowledgeable, I have better understanding on how to self manage my condition.

December 2022
Tunbridge Wells

Knowledgeable friendly and efficient health care professional who treated me with respect and consideration. Thank you.

December 2022
Herne Bay

Knowledgeable staff . The nurse Maxine was a real expert. Both nurses were lovely, kind and very professional.

December 2022
Medway

The nurses are great! Very knowledgeable, very friendly and I trust them completely. I do not know what I would do without the Lymphoedema Service.

June 2022
Tunbridge Wells

A detailed examination - very professionally carried out. Very informative and very helpful. Excellent service.

June 2022
Ashford

Nurses have time and patience to discuss any issues and explain clearly. Extremely helpful on all counts. Thank you.

June 2022
Maidstone

Excellent The nurse explained everything and so clearly. Was very informative.

June 2022
Medway

Caring staff easy to talk to, professional but friendly. I feel happy to have some progress made on my condition. Thank you Evie.

May 2022
Tunbridge Wells

Celia was informative, listened to my concerns, explained well all that she was doing and with care. Showed empathy.

May 2022
Herne Bay

Staff extremely patient, helpful and could not do enough to put us at our ease.

May 2022
Tonbridge & Malling

Excellent information and very friendly and professional. I learnt a lot about my condition and how to manage it.

April 2022
Medway

Explanatory, helpful and very informative self help. Evie, very lovely lady.

April 2022
Ashford

Very professional with a lovely friendly nature and made me feel very comfortable.

April 2022
Tunbridge Wells

They were friendly and knowledgeable and so supportive.

April 2022
Herne Bay

Explained what was happening, put my mum's mind at ease and did a dopla test. Very kind and caring, polite and friendly.

March 2022
Ashford

The nurse I saw (Emily) was lovely, explained everything so well. I didn't feel rushed and she asked if I had any questions and gave me time, it made me feel proud of the NHS.

March 2022
Medway

Everything was explained to me very nice staff, kind and friendly.

February 2022
Herne Bay

Always helpful, positive and understanding.

February 2022
Ashford

The nurse was so helpful and informative and put me totally at ease.

February 2022
Thanet

The nurse (Andree) was very sympathetic and understood my needs.

January 2022
Tunbridge Wells

Lovely manner I didn't feel awkward or uncomfortable all. Very informative.

January 2022
Tonbridge & Malling

Very informative, friendly and caring.

January 2022
Medway

Very informative, staff very friendly and patient and explained all about my condition and the options available.

January 2022
Herne Bay

Maxine was very informative, gave lots of advice and tips on how to try to stop lymphoedema getting worse.

January 2022
Ashford

The clinic is always very supportive and helpful. The staff go above and beyond with the service they provide.

November 2022
Tunbridge Wells

Anne-Marie was amazing. She explained everything clearly. She made me feel very comfortable and advised me on the maintenance of my swelling etc.

November 2022
Maidstone

I was seen on time/the nurse was pleasant and knowledgeable.

November 2022
Ashford

Excellent communication skills, friendly helpful staff, timely appointments.

November 2022
Herne Bay

Staff help me at every appointment to learn more about how I can improve my quality of life, they offer me advice and support.

October 2022
Medway

Very helpful - answered all my questions - easy to understand and not rushed.

October 2022
Herne Bay

Roxy saw me and got me straight onto treatment - it was brilliant service.

October 2022
Ashford

I was seen on time, friendly and informative.

October 2022
Tunbridge Wells

Nurse very informative, very caring, did not feel rushed and explained everything. Gave advice I had never had before.

September 2022
Medway

Very informative, her examination was very thorough and I felt comfortable with her.

September 2022
Ashford

Very attentive to my needs. Brilliant care.

September 2022
Tonbridge & Malling

Celia and Jo were amazing, very careful and considerate, and answered all questions very clearly.

August 2022
Herne Bay

Went over and above. Heather was extremely helpful, explained everything extremely well.

August 2022
Maidstone

Personal. Clear instructions. Listened well.

August 2022
Ashford

Friendly attentive nurse who clearly cared. I saw an improvement in my condition following the treatment.

August 2022
Medway

Very friendly nurse, very knowledgeable and very helpful. Lots of practical information.

July 2022
Maidstone

Very informative and reassuring. I felt much more positive about my problem. Felt better for the visit.

July 2022
Tonbridge & Malling

Very friendly and helpful nurse - gave all the info I needed.

July 2022
Herne Bay

I have really enjoyed my sessions with Tracy as she is very supportive and knowledgeable. She has also given me ideas that I can build into my routine when I am at home - thank you.

July 2022
Ashford

Very helpful and explanatory.

July 2022
Tunbridge Wells

Listened to and very helpful with information.