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Community Neurological Rehabilitation Team

Helping the recovery of adults with neurological disabilities.

Contact us

East Kent
0300 7900 389
kentchft.ekentadmincrta@nhs.net

West Kent
0300 1234 145
kentchft.cnrt-@nhs.net

Monday to Friday, 9am to 5pm

Local Referral Unit

kentchft.localreferralunit@nhs.net

East Kent LRU
0300 123 0915

West Kent LRU
0300 123 1950

Who we are

We are team of physiotherapists, occupational therapists, speech and language therapists, dieticians, nurses, rehabilitation assistants and administrators who provide rehabilitation for adults with progressive and non-progressive neurological disability. This may include stroke, traumatic brain injury, multiple sclerosis (MS) Parkinson’s disease and motor neurone disease. The team has close links with the neuro-psychology service and works closely with social services, hospitals and the voluntary sector, including the MS Society and Parkinson’s UK.

What we do

We support discharged patients who may have had a stroke or brain injury. The team also helps support people who have a long-term condition such as MS.

We work in the most appropriate community setting, which can be at home, in a day centre or in an out-patient clinic. The team runs a range of therapy groups including balance and exercise and fatigue management (West Kent only). The team works with the patient and family to ensure rehabilitation is carried over into everyday activities.

How do you use this service?

You need to be referred by a GP or healthcare professional.

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98%

Friends and Family test (FFT) question - percentage of positive responses

(Survey feedback from July to September 2024)

Your comments

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October 2024
West Kent

Staff were friendly, helpful and kind. I was helped to do my exercises and improved my mobility.

August 2024
West Kent

Enjoyed the sessions and the two people running the group were friendly and encouraging.

July 2024
West Kent

Physiotherapist was understanding about my condition, encouraging and really positive.

June 2024
West Kent

Staff were friendly and professional and assisted all who attended over several weeks. Allowed us to regain our confidence and strength while making it fun. Always had a smile on their faces. My heart felt thanks to them both.

March 2024
West Kent

The course was extremely well organised and the team made the exercises fun and before long we were making progress without realising it. I feel so much better and able to have a go at the balancing exercises now with more confidence.

January 2024
West Kent

I found the visits very helpful, the ladies put me at ease and gave me time. Special thanks.

May 2023
West Kent

My physio Laura, made me feel at ease, listened carefully to what I said as I have memory problems so am slow to speak. She went above and beyond her duties.

May 2023
West Kent

Laura has been very helpful, given good advice and lots of exercises to try.

May 2023
West Kent

I felt it helped a lot. Realistic goals were set. I found Megan, my therapist, very knowledgable and goals are being met.

April 2023

The therapists knowledge, kindness and time they gave me.

April 2023

I find Sue easy to talk to and very re-assuring when i ask her something. She is knowledgeable and always replies to me if I have left a message. (Parkinson's Nurse Specialist)

April 2023

Very professional. Physio very sympathetic.

April 2023

The nurse answered all my questions, was reassuring and listened to me, which I found very helpful. (Parkinson's Nurse Specialist)

April 2023

Very responsive, personalised nature of treatment and approach.

March 2023

Laura listened to my problems and explained exercises well to help problems.

March 2023

Rebecca was very understanding and helped with aids and exercises.

March 2023

Heather was very helpful. Heather showed excellent and genuine interest. Heather helped with exercises and referred to other services when needed.

January 2023

I found the physio very personable, the information/exercises provided were tailored to me specifically.

January 2023

I found Nicola to be very professional, kind and she listened to me and I felt we achieved targets.

January 2023

Professional, kind, reassuring.

January 2023

100% Kelly very helpful and gave ideas to help my balance. 10/10 - can't fault her.

December 2022

Very happy they way I was looked after, helped me a great deal.

December 2022

Unbelievable experience to see such progress that I never thought would ever happen. Thanks to such good care and advice.

December 2022

Happy that Sunet addressed the issue and suggested the best route forward.

December 2022

Generally very positive. Therapists were very professional and good communication.

June 2022

The service is brilliant and I am very happy with it.

May 2022

The physio who saw us Sunet, was exceptional in the way she addressed mum's issues and made sure she included her. Sunet made adjustments and gave alternatives which we found very helpful.

May 2022

Sue is always very responsive.

April 2022

Happy that the therapists who came arrived on time, I found the exercises very helpful and they suggested routines that I was able to adhere to.

April 2022

Informative, explained well and physio had a lot of patience.

April 2022

They were all really good. They took on board what I said and considered my opinions and abilities when any decisions were made.

April 2022

I felt Sunet and Georgie really helped me gain confidence and progress as far as possible.

January 2022

I found Rebecca helped and advised me with daily tasks such as getting in and out of bed, the car and she initiated getting me a chair which is very useful.

October 2022

My needs were assessed and I received aids shortly after to help me in my daily life.

October 2022

Always returns calls and gives good information.

September 2022

Very caring and helpful, cant praise them enough.

October 2022

Sue was very informative. Very explanatory, put my mind at ease.

September 2022

Efficient, helpful and very understanding. I feel the service cannot be bettered.

August 2022

I think Nicola is superb, she picks up on things affecting me and is a very honourable person. Very pleased with the level of help provided.

July 2022

She was lovely and very specific to needs.

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