Toileting support for your child
Last edited: 15/11/2024
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Some children and young people need further support to help them learn how to stay clean and dry.
Kent School Health Service offers one-to-one support to help you and your child if you’ve accessed advice and resources and not made progress as yet on your own. Our one-to-one support provides extra help after attending a bladder and bowel webinar. Parents are encouraged to apply the strategies from the webinar for three months before accessing this support.
What support is available?
- One of our Kent School Health practitioners will introduce the service and arrange to meet with you either face-to-face or via a phone call, depending on what would suit your family.
- You will be asked to fill in some charts including a readiness for toileting assessment, a fluid input and output charts. We will also talk about the types of things you have already tried to toilet train your child. These will help us assess what might most benefit you and your child. We may need to close your referral if you’re not able to complete these so please get in touch if you need any support to complete them.
- Our practitioner will discuss confidentiality and gain your consent to share information if appropriate.
- We may suggest you speak to your GP to check if your child has any medical or physiological causes that need to be investigated.
- During your one-to-one session we will:
- identify some goals that you can review over the weeks to see how your child is progressing
- suggest ways to encourage and engage your child including a reward system
- recommend that you consider involving your child’s school
- signpost you to useful resources and websites to support your progress.
Contact us
If you have any concerns, you don’t need to wait for us to visit your child’s school, you can contact us at any time. You can also access our services if your child is not attending school.
Phone 0300 123 5205 and select option two.
Parents/carers can complete an online referral form. You will receive a confirmation email that your referral has been submitted. If you don't get an email within a few minutes, check your junk folder in case it has gone there or call 0300 123 5205 and select option two to speak to a member of the team.
Young people aged 11 to 19 can text ChatHealth to have direct access to a nurse (Monday to Friday, 9am to 5pm) on 07520 618850. This service is confidential and anonymous.
You can find lots of helpful information to support your child's development, and keep them healthy and safe in our Kent Child and Kent Teen sections of the Kent Family website. Check out young people's websites HealthforTeens and Moodspark.
This information should only be followed on the advice of a healthcare professional.
Do you have feedback about our health services?
0800 030 4550
Text 07899 903499
Monday to Friday, 8.30am to 4.30pm
kentchft.PALS@nhs.net
kentcht.nhs.uk/PALS
Patient Advice and Liaison Service (PALS)
Kent Community Health NHS Foundation Trust
Trinity House, 110-120 Upper Pemberton
Ashford
Kent
TN25 4AZ
Donate today, and help the NHS go above and beyond. Visit kentcht.nhs.uk/icare
If you need communication support or this information in another format, please ask a member of staff or contact us using the details above.