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Our mission, vision and values

Mission

Our mission is to empower adults and children to live well, be the best employer and work with our partners as one.

Vision

Our vision is a community that supports each other to live well.

Values: We CARE

We have four values, which describe our approach to patient care and also how we support our colleagues:

  • Compassionate  – We put patients and our service users at the heart of everything we do. We’re positive, kind and polite. We understand diversity. We’re respectful, patient and tolerant.
  • Aspirational  – We feel empowered and we empower our patients. We strive to improve. Our focus is on research and generating ideas and innovations. We’re open, transparent and we think creatively.
  • Responsive – We listen. We act. We communicate clearly. We do what we say we will. We take account of the opinions of others.
  • Excellent – We strive to deliver the best care we can. We grow a culture of excellence in our teams. We challenge complacency.

Our Values into Action sets out what is expected from each and every one of us, whether our role involves working directly with patients or is in a corporate team supporting clinical services. It helps us creates the culture we want for KCHFT. It describes how we demonstrate our values every day and gives examples of behaviour that doesn’t show this.

Values into Action should be used in all of our activity; recruitment, induction, performance management, appraisal and learning and development to drive effective performance.