What is personalised care planning?

Personalised care planning happens when you and your healthcare professional jointly agree a plan for your care and treatment for a set period of time. This will reflect your personal needs, goals and choices and include what impact your health condition has on everyday living.

The care plan should support you to manage your own condition and be clear about the support you will receive from our service and others involved in your care.

The healthcare professional could be a nurse, therapist or support worker. They bring the skills and knowledge to help you understand your condition or disability and the choices for monitoring, treatment and available support.

Why do we need personalised care planning?

Personalised care planning allows you (and those important to you) to talk about your condition, how it affects your life, what you want to do and what you can do for yourself with the right support.

It’s about being given the information you need to make informed choices about your care, being listened to, being able to ask questions about your condition and feeling able to say what’s really important to you.

We strive to make sure:

• time is set aside for healthcare professionals to complete a comprehensive assessment and personalised care plan.
• the care plan is completed face to face with you – ‘no decision about me without me’.
• you can ask your healthcare professional to review your care plan with you at any time.
• you have a copy of your personalised care plan.
• the personalised care plan is meaningful and relevant to you and those important to you.
• your care plan will be reviewed and updated regularly.