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Sexual health

We are a consultant-led team of sexual health clinicians offering confidential sexual health services.

Our service hours over Christmas and New Year

Our services will be closed on all bank holidays over Christmas. We will also be closing early at 3pm on Tuesday, 24 December and Tuesday, 31 December.

Phone 0300 790 0245
Text 0770 010 3674

Phone or text us for advice on your sexual health needs including contraception and STI testing or if you need to book an appointment.

You can also live chat with us using the button on the bottom left of the screen.

Conversations with us are confidential but are recorded for quality purposes. You must be aged 13 years or older to use this service.

We offer a free and confidential service to everyone, regardless of your age, gender or sexual orientation. We won't judge or lecture you, we've seen it all before. You will need to book an appointment to visit a clinic, we cannot accept walk-ins.

Contraception

If you’re over 16 and would like to get started on the contraceptive coil, implant, patch or ring check out your options here. Under 30s can get free contraception.

You are now able to start and renew oral contraception from some local pharmacies for free and without an appointment.

Online forms and appointment bookings

Find our online forms in the menu below.

Who we are

We are a consultant-led team of sexual health clinicians which offers high-quality, confidential sexual health services.

What we do

We provide integrated sexual health clinics across East Kent (including Swale) and Medway which offer screening and treatment for sexual transmitted infections; contraception including long acting reversible contraception; HIV treatment and care services; young people’s services and sexual health promotion. Our clinics provide appointments across East Kent (including Swale) and Medway.

We support pharmacies that are providing free emergency hormonal contraception to under 30 year olds in Kent and Medway and the delivery of the National Chlamydia Screening Programme in Medway which provides opportunistic screening to under 25 years old.

Our specialist trained therapists also deliver psychosexual therapy services across Kent.

How do you use this service?

You can contact the service directly or you can be referred by a GP or healthcare professional.

Virtual appointments

Pre-booked appointments only.

We are using a variety of virtual platforms to conduct our appointments, you will be advised which one by your clinician at the point of scheduling your appointment. Please click on the appropriate link below to start your virtual journey.

Read our Virtual appointments for patients page to get the best out of your appointment.

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Our locations

Clover Street

4 Clover St, Chatham ME4 4DT

All clinic appointments must be booked. Phone 0300 123 1678 to make an appointment. No walk-in clinics are available at this time.

Monday: 8.30am to 7pm
Tuesday: 8.30am to 7pm
Wednesday: 8.30am to 7pm
Thursday: 1 to 7pm
Friday: 8.30am to 3pm

Clinic times may change.

View on Google Maps

Folkestone Health Centre

15 – 25 Dover Road, Folkestone CT20 1JY

Our services at this location:

All sexual health clinic appointments must be booked. Phone 0300 123 1678 to make an appointment. No walk-in clinics are available at this time.

Monday: 8.30am to 7pm
Tuesday: 8.30am to 4.30pm
Wednesday: 8.30am to 7pm
Thursday: 1 to 7pm
Friday: Closed

Clinic times may change.

Please note there may be other services at this location, including services not provided by KCHFT.

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Sittingbourne Memorial Hospital

Bell Road, Sittingbourne, ME10 4DT

Minor injury unit

We offer a walk-in service. However, we advise you to call NHS 111 before you travel to make sure you are directed to the most appropriate service for you. We may direct you to another service if we are unable to treat you at this centre.

8am to 8pm, every day of the year.

X-ray: 8am to 8pm Monday to Friday, 8.30am to 6.30pm Saturday and Sunday.

See our minor injury units page for more details.

Our services at this location:

All sexual health clinic appointments must be booked. Phone 0300 123 1678 to make an appointment. No walk-in clinics are available at this time.

Monday: Closed
Tuesday: 9am to 5.30pm
Wednesday: Closed
Thursday: Closed
Friday: Closed

Clinic times may change.

Please note there may be be other services at this location, including services not provided by KCHFT.

View on Google Maps

The Flete Clinic

The Flete Clinic, QEQM Hospital, 164 Ramsgate Rd, Margate CT9 4BF

Our services at this location:

The clinic can be found on the opposite side of the car park to the A&E entrance (away from the main building and still on the grounds of QEQM).

All sexual health clinic appointments must be booked. Phone 0300 123 1678 to make an appointment. No walk-in clinics are available at this time.

Monday: 8.30am to 7pm
Tuesday: 8.30am to 7pm
Wednesday: 8.30am to 7pm
Thursday: 1 to 7pm
Friday: 8.30am to 3pm

Clinic times may change.

Please note there may be other services at this location, including services not provided by KCHFT.

View on Google Maps

The Gate Clinic

Kent and Canterbury Hospital, Canterbury CT1 3NG

All clinic appointments must be booked. Phone 0300 123 1678 to make an appointment. No walk-in clinics are available at this time.

Monday: 8am to 7pm
Tuesday: 8am to 7pm
Wednesday: 8am to 7pm
Thursday: 1 to 7pm
Friday: 8am to 3pm

Clinic times may change.

View on Google Maps

The Island Clinic

Plover Road, Minster, Sheppey, ME12 3LT

All sexual health clinic appointments must be booked. Phone 0300 123 1678 to make an appointment. No walk-in clinics are available at this time.

Monday: Closed
Tuesday: 9am to 4pm
Wednesday: 9am to 7pm
Thursday: 1 to 4.30pm
Friday: Closed

Clinic times may change.

View on Google Maps

Vicarage Lane Clinic

Vicarage Lane, Ashford, Kent TN23 1NJ

Our services at this location:

  • Continence Service
  • Podiatry Service
  • Sexual Health

    • All clinic appointments must be booked.

    Phone 0300 123 1678 to make a sexual health appointment. No walk-in clinics are available at this time.

    Monday: 12 to 7pm
    Tuesday: 8.30am to 5pm
    Wednesday: Closed
    Thursday: 1 to 7pm
    Friday: Closed

    Clinic times may change.

Please note there may be other services at this location, including services not provided by KCHFT.

View on Google Maps

Vicarage Lane Clinic

Vicarage Lane, Ashford, Kent TN23 1NJ

All clinic appointments must be booked. Phone 0300 123 1678 to make an appointment. No walk-in clinics are available at this time.

Monday: 12 to 7pm
Tuesday: 8.30am to 5pm
Wednesday: Closed
Thursday: 1 to 7pm
Friday: Closed

View on Google Maps
99%

Friends and Family test (FFT) question - percentage of positive responses

(Survey feedback from July to September 2024)

Your comments

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November 2024
Folkestone

Very friendly, helpful staff and very knowledgeable. They gave excellent advice and patient care and made me feel very comfortable during my visit.

October 2024
Chatham

I was made to feel very comfortable and relaxed. My symptoms were properly explained and a treatment plan was executed immediately.

September 2024
Folkestone

Very friendly and helpful nurse, as always. Easy to make an appointment, and lots available. Clean environment and welcoming atmosphere.

August 2024
Folkestone

The clinician I saw for my coil removal was very respectful, non judgemental, compassionate, and really empathised with the symptoms I had been experiencing. I was in full control during the whole procedure and felt right at ease.

July 2024
Canterbury

Efficient, on time, everyone polite and respectful - doctor, nurse and reception staff all excellent. I am very grateful for a brilliant service. I was treated with kindness, empathy and respect. Much appreciated, thank you.

May 2024
Chatham

Getting an appointment was quick and straight to the point. Service providers have been professional and kind.

April 2024
Chatham

Very helpful staff, always made me feel comfortable and welcomed.

March 2024
Folkestone

Very efficient between consult and booking appointment. The nurse was absolutely lovely and made me feel at ease and comfortable during the whole procedure.

February 2024
Canterbury

Absolutely excellent, considerate, kind and patient staff. The were so busy and still made time to give me fantastic service and make me feel supported during a stressful time.

May 2023
Swale

The main HCA (Levi) that greeted me was very polite and jolly and nurse (Amy) was quick and efficient. I really like the service and how well they look after the patients.

May 2023
Ashford

The nurse made me feel super comfortable and relaxed.

May 2023
Canterbury

Very polite and friendly person. Put me at ease all the time.

May 2023
Thanet

Gemma was so helpful on the phone before my appointment and then was so gentle and professional during exchange of my implant.

May 2023
Chatham

The nurse was very nice and understanding, making me feel comfortable and she was also easy to talk to.

May 2023
Folkestone

Staff were really friendly and helpful. They explained the procedure before & during and took very good care of me.

April 2023
Ashford

They were very calm and understanding. I felt reassured and safe.

April 2023
Swale

The nurse and chaperone were amazing. Spent time going through the options and giving me lots of information and making me feel at ease during the procedure. Thank you so much.

April 2023
Chatham

Vicky was very polite, professional and made sure I was comfortable throughout the whole process.

April 2023
Canterbury

The staff were professional, kind and supportive. Non-judgemental and gave positive advice.

April 2023
Folkestone

Made me feel very calm and talked me through the process before and after carrying out the procedure.

April 2023
Chatham

Staff were very friendly. Vicky was lovely, so kind and lighthearted but professional. Chatting to me throughout made me feel relaxed and at ease.

March 2023
Swale

Lovely staff very caring made me feel at ease, very good at their jobs. Extremely happy with the care I received.

March 2023
Folkestone

The nursing staff were friendly and put me at ease. I felt no embarrassment being there and found it easy to talk openly to the staff.

March 2023
Canterbury

All of the staff from reception to the nurses and the doctors I have met have all been incredibly friendly, creating a safe, judgement-free space.

March 2023
Chatham

Was made to feel comfortable and at ease by the lovely Nadia and Jo.

March 2023
Chatham

Welcomed nicely, informative, felt at ease as soon as I came in. Phone service was amazing, I felt listened to, it's the best service from NHS that I have had, thank you.

March 2023
Chatham

The nurses inside made me feel so comfortable since it was my first ever testings. They explained everything in the best way possible and made me feel so well cared for.

March 2023
Swale

Reception staff friendly, nurses very friendly, professional and supportive. Really impressed with my experience.

March 2023
Chatham

Tara was really reassuring and helped me have the best blood test experience possible as I feel faint. The other nurse Rebecca and new Student Trudy were really nice too.

March 2023
Canterbury

I was treated with dignity and respect. The doctor made me feel at ease as I was worried beforehand.

January 2023
Folkestone

Amy was amazing made me feel very comfortable and was lovely.

January 2023
Thanet

Friendly and chatty staff. Made me feel really comfortable. Talked me through what I might feel and what was going on.

January 2023
Chatham

Very efficient, discreet and informative throughout. Was made comfortable. Staff are very friendly approachable and helpful.

January 2023
Canterbury

The nurses were lovely, reassuring and made me feel at ease.

December 2022
Thanet

Nurse was very kind and friendly. She made procedure very relaxing and comfortable for me.

December 2022
Canterbury

The members of staff were fantastic, kind and incredibly professional.

December 2022
Swale

Very reassuring staff, went at my pace. Nurse Mairead and HCA Levi looked after me very well.

December 2022
Folkestone

The nurse was amazing, made me feel so comfortable and was able to answer all my questions.

December 2022
Chatham

I was received warmly and I was talked through the procedure from start to end, so I was aware of the whole process.

June 2022
Canterbury

I was nervous but Dan was extremely friendly and helpful. I felt like I was in good, safe hands.

June 2022
Canterbury

The doctor and nurses are brilliant, very helpful and professional.

June 2022
Folkestone

They were so lovely and have multiple options, whilst making sure I was aware of everything.

June 2022
Swale

Staff very friendly and extremely professional, whilst putting you at ease. You are not judged as to why your attending. This is my third time attending the clinic and would not wish to go elsewhere.

May 2022
Folkestone

Friendly staff who made me feel comfortable.

June 2022
Chatham

Very quick easy and great service. Sarah was very gentle. I really like the online service.

May 2022
Swale

My nurse was very calming and reassuring throughout the procedure, especially when there were a few complications.

May 2022
Canterbury

Both the nurse and doctor were extremely helpful. They answered all my questions and were lovely throughout.

May 2022
Chatham

Treated with respect and lady that I saw was so lovely to me and made me feel comfortable.

April 2022
Folkestone

Very supportive and friendly.

April 2022
Canterbury

Such lovey staff. Always supportive, make you feel at ease and reassuring. I’ve been a number of times and all staff have been excellent without exception. Thank you.

April 2022
Thanet

Appointment was easy to book. Practitioner I saw was marvellous, very easy to talk to and put you at your ease.

April 2022
Swale

I can not praise enough how quick and efficient the service I received. From initial call, to triage and arrival. Thank you.

March 2022
Chatham

Nadia the Nurse and the HCA were very great . They made the process very comfortable. I was treated and spoken to in a professional manner throughout.

March 2022
Canterbury

Always efficient, kind and non judgmental.

March 2022
Chatham

The nurse Sarah and Wendy were very reassuring, friendly and took their time to help at every step.

February 2022
Ashford

Felt very comfortable automatically, it was quick, and I felt respected.

February 2022
Canterbury

Staff were amazing and very friendly. Made me feel very at ease when I was nervous.

February 2022
Folkestone

Professional healthcare, great contact with patient, helpful treatment.

February 2022
Chatham

Staff are always very professional and friendly. Service is very informative and discreet.

January 2022
Chatham

I got an appointment really quick. The nurse checked everything and put me at ease. She answered all my questions.

February 2022
Thanet

Always treated with respect, dignity and the clinicians are always very knowledgeable and helpful with any questions/queries.

January 2022
Folkestone

Welcoming, personable, empathetic care by Jo, who provided a balanced view on my heath choices and I felt hugely safe in her hands.

January 2022
Swale

Was very understanding and explained everything.

January 2022
Folkestone

Extremely welcoming members of staff and very professional.

November 2022
Thanet

My nurse was absolutely brilliant. She took the time to really understand my concerns and provide the best care.

November 2022
Canterbury

Friendly nurse who I could engage with and openly talk to and went above and beyond to put my mind at rest.

November 2022
Chatham

The nurses engaging with me throughout the procedure to make me as comfortable as possible. Nadia and Jo were excellent.

November 2022
Folkestone

Excellent nurse, good knowledge, professional but easy to talk to, understanding.

October 2022
Thanet

Lovely treatment from staff, made it a smooth experience and comfortable.

November 2022
HMP Rochester

Made me feel comfortable, good communication, educated me on my choices.

October 2022
Canterbury

The staff were very kind and informative.

October 2022
Folkestone

Lovely, reassuring staff. Very professional, explained everything about the procedure and I felt I was in safe hands.

October 2022
Chatham

The lady who I booked the appointment in with was great and very helpful. The lady who I spoke to and performed the procedure was very informative.

September 2022
Ashford

Everyone was kind and professional. They are just amazing people.

September 2022
Canterbury

The staff were extremely helpful and reassuring.

September 2022
Folkestone

The appointment was prompt and I was seen on time. Nurse had a very caring manner and put me at ease.

September 2022
Chatham

Friendly staff, quick and easy. Felt very comfortable and got the information I needed.

August 2022
Chatham

Nadia was welcome and friendly, made me stay calm.

August 2022
Canterbury

It was professional, calm and the nurses and doctors made me feel comfortable and safe.

August 2022
Folkestone

The staff in Folkestone are amazing and go to great lengths to accommodate and help people. They are so kind and helpful.

July 2022
Medway

It was a straight forward process and the staff were friendly.

July 2022
Canterbury

All staff incredibly friendly and informative. The whole process was efficient and I was made to feel comfortable and vey well cared for.

July 2022
Swale

The doctor and in particular, the nurse, were absolutely superb.

July 2022
Thanet

Absolutely amazing time. The treatment was quick and easy and the company was the best I could have asked for.

July 2022
Folkestone

Really kind nurses, made me feel completely at ease, as I was concerned about the procedure.

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