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Diabetes Nursing Service

Educating and advising adults about living with diabetes.

Contact us

0300 123 3167
kentchft.diabetesadmin@nhs.net

Monday to Friday, 8am to 5pm

Who we are

We are a team of specialist nurses with expertise in the care and treatment of diabetes and our administrative team. We offer a service to clients in east Kent.

We provide a link between the person with diabetes, the consultant diabetologist and the GP or practice nurse giving advice and monitoring medicine changes.

What we do

We provide education, advice and support to empower our clients, relatives and carers to manage their condition. We offer a service to clients with type one, type two and gestational diabetes. By listening to what is important to you and helping you identify what areas of your diabetes you would like to change, we can agree a plan to help you achieve this. Our goal is to achieve optimal diabetes control.

We complete an assessment of your diabetes and help you understand all you need to know about being newly diagnosed and the ongoing management of unstable type one or type two diabetes. We advise how to help improve and maintain good diabetes control to reduce persistent low blood glucose and increase awareness of the associated symptoms.

We are able to support young adults transferring to our service, as well as people who require insulin therapy from a continuous pump. We provide lifestyle advice including maintaining good diabetes control, healthy eating and weight management to prevent a diabetes emergency. We can also support people with diabetes plan a healthy pregnancy and offer support if you develop diabetes in pregnancy.

We offer assessments and support via telephone or online appointments and we will offer you a face-to-face appointment if we need to see you at a local clinic or your home.

The Government, NHS England and Diabetes UK (the charity for people with diabetes), recommend that everyone with diabetes should have access to education to help manage their own diabetes.

The benefits of attending an education course include improved confidence and understanding of diabetes and lifestyle choices, awareness of the risks associated with diabetes and an opportunity to meet others and share similar experiences.

How do you use this service?

You can ask your GP or healthcare professional to make a referral to our service.

If you have seen us within the last four weeks you can contact us using the details at the top of the page.

Diabetes education and revision in Kent (DERIK) at home

All referrals and sessions are now managed via the Kent and Medway diabetes booking hub. We can also accept self referrals, please visit the Diabetes education website, contact the hub on 01233 228749 or email diabetes.bookinghub@nhs.net.

DERIK at home:

The DERIK program aims to provide information to help you manage your Type 2 diabetes and stay well.

These videos accompany the virtual education session and explore what is diabetes, how it can affect your health and the benefits of a healthy diet and physical activity.

DERIK at home session 1

DERIK at home session 2

 

Diabetes Practitioner Service

Our experts are offering support to GPs, practice nurses and healthcare assistants who want to know more about diabetes.

Our Diabetes Practitioner Service, commissioned by Kent and Medway Integrated Care Board, includes:

  • education sessions for GPs, on medications, foot care and best practice
  • training sessions to upskill practice nurses and healthcare assistants, to increase knowledge, skills and confidence
  • our diabetes experts accompanying practice nurses when they carry out complex patient reviews
  • bespoke education sessions based on practice needs.

Contact our Diabetes Nursing Service by emailing kentchft.diabetesadmin@nhs.net or by phoning 0300 123 3167.

Your comments

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November 2024
Canterbury

Lots of really good information provided in a simple way. The specialist nurse listened to lots of things that I had concerns about.

September 2024
Ashford

Open, honest and very helpful providing solutions to my self-care. Have never felt so well on the regime recommended.

January 2024
Canterbury

From the very start gave me so much support and reassurance. Their knowledge and helping me understand was spot on. They helped with decision making on my condition which helped improve my confidence.

May 2023
Canterbury

The nurse, Sarah, was very friendly, helpful and informative.

May 2023
Dover/Deal

Fast, efficient, and friendly service.

May 2023
Ashford

Very pleased with Saskia who has been very patient with me and after supplying me with Libra has got me back on track.

May 2023
Shepway

Having a experience to support me with the life changing new diagnosis I’ve had recently. Becky had been absolutely amazing. She has answered my many questions, she has been patient and kind and have found her support to be invaluable.

April 2023
Thanet

Full of information and help as and when needed. Very helpful advice.

April 2023
Ashford

Clear concise. Full information given in an understandable manner. Questions answered.

March 2023
Ashford

Emma, my specialist nurse is so easy to talk to and always explains herself very clearly so is easy to understand.

January 2023
Shepway

My appointments were by video link and were always on time and I never felt rushed. If I had any concerns between appointments these were always dealt with by phone promptly.

January 2023
Ashford

Very clearly explained what I needed to do and set up my new liberi system for use. Gave me confidence to monitor and deal with issues raised.

December 2022
Thanet

Excellent support from my nurse Jackie.

December 2022
Canterbury

Convenient and helpful advice.

December 2022
Canterbury

Friendly, knowledgable nurse who was very helpful.

June 2022
Canterbury

Been a pleasure to talk to you, you have a great sense of humour. You've made booking this appointment very, very easy and are a credit to your profession.

November 2022
Canterbury

I found it very supportive. Lots of helpful suggestions to help improve my results.

November 2022
Canterbury

Helpful, friendly, supportive, information explained, patient and understanding. Realistic and encouraging.

November 2022
Ashford

It helped me through a difficult time being diagnosed with Type 1 diabetes. I was given information and access to resources that were helpful.

November 2022
Canterbury

I found Sarah long was very easy to talk with as she made me feel at ease.

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