Clinical Nutrition and Dietetics Service

November 2024
Virtual

The dietitian was amazing from start to finish. Made me feel at ease, was comprehensive, warm, welcoming and knowledgable. Never rushed. It was a very happy experience throughout.

October 2024
Herne Bay

The dietitian was outstanding! They were knowledgeable and holistic in their excellent questioning and listening skills. A most pleasant, sympathetic and helpful professional. (Community Dietetics)

September 2024
Virtual clinic

Our dietitian was responsive, approachable, friendly, extremely knowledgeable, understanding and caring. (Children's Team)

August 2024

Dietitian listened attentively to what I had to say and it informed their responses, which were clear and effective. They were both friendly and professional. Decisions were communicated quickly, clearly and effectively. (Oncology Specialist)

July 2024
Herne Bay

Everything discussed was positive to my needs. All questions were answered clearly and helped me in my decision making. (Community Dietetics)

May 2024
Herne Bay

Dietitian was very patient and spoke clearly. Explained what everything meant, answered all our questions. (Community Dietetics)

March 2024
Maidstone

Very informative telephone appointment. Dietitian kept me up to date with the plan of action and made sure that I fully understood everything that was discussed.

February 2024

Excellent all round support, care and empathy from the team throughout my two month daily treatment programme in oncology and beyond during my recovery period. (Oncology Specialist Dietitian)

January 2024
Margate

They were very kind and helpful. Made me feel comfortable discussing with them and understood my problems. Answered all my questions and was very accommodating.

May 2023
Deal

Very efficient and detailed consultation with very helpful advise and suggestions.

May 2023
Canterbury

Elizabeth has been fantastic. She attended my appt with the doctor who explained my cancer diagnosis and was a constant support throughout my treatment. She was respectful and genuinely cared. She is an absolute asset to your team and the NHS. (Oncology Dietitian)

May 2023
Margate

She has been amazing, Lesley is always there to speak to on email or phone if needed and responds so quickly with any advice or help I need. Lesley is super friendly and so easy to talk to as well as adapting to changes due to our sons condition. (Paediatric Dietitian)

May 2023
Herne Bay

The most helpful, sensible help received. The whole condition was dealt with.

May 2023
Faversham

The dietitian I saw, Aileen, was excellent, friendly, warm and so helpful. It was such a worthwhile visit.

April 2023
Deal

Was pleased that things were explained to me in a way I could understand. Caring and polite.

April 2023
Folkestone

I was treated very well and politely and have no complaints.

April 2023
Herne Bay

I was listened to and treated with respect. I was given clear information and advice. The call was on time.

April 2023
Sevenoaks

Very friendly and sympathetic dietitian.

April 2023
Canterbury

Penny listened and took time to explain lots to us, we came away feeling much better informed and supported.

April 2023
Larkfield

Professional staff, pleasant surroundings. Helpful information. Good follow up.

March 2023
Coxheath

We were listened to, our questions were answered and we were given advice to improve dietary intake.

March 2023
Folkestone

Easy communication and I could understand and appreciate the advice, guidance given and I appreciated a follow up phone call to check all details.

March 2023
Tonbridge

Rose was very friendly, had researched my situation, had a long exciting conversation, listened to what I said, offered good advise, responded to GP with copy to me.

March 2023
Herne Bay

Very through with excellent understanding. Fast efficient and very good results from issues raised.

March 2023
Margate

Welcoming relaxed and pleasant receptionist, professional, caring, full of empathy, knowledgable assessor.

March 2023
Dover

Very kind and informative. Mum was very pleased with the call.

March 2023
Canterbury

Very informative, listened to my concerns. I was given good advice and follow up procedures are to be put in place, overall good experience.

March 2023
Faversham

Was offered good, plain sound advice by Aileen. She was caring and listened; very professional. I thank her.

January 2023
Faversham

Very informal and interestingly informative, professional meeting resulting in the compilation of my action plan.

January 2023
Herne Bay

Very professional approach with patience and empathy.

January 2023
Dover

Helpful advice, very friendly and listened to everything.

January 2023
Deal

Prompt care and attention, resulting in excellent help and advice with trial of alternative supplement.

January 2023
Whitstable

Extremely helpful and knowledgeable, was able to answer all my questions and emailed me extra information.

December 2022
Sevenoaks

Nicola listens to my questions and answers them all clearly.

December 2022
Herne Bay

The service was excellent and gave me the best experience.

December 2022
Hawkhurst

Amelia is very down to earth and friendly, she is a sweetheart. Just that the treatment was wonderful, exceeded expectations.

December 2022
Folkestone

The lady explained everything she needed to know and put me at my ease.

December 2022
Broadstairs

The appointment was on time, unhurried, gave time for questions and answers in a pleasant atmosphere.

December 2022
Dover

I felt very supported and given advice, spoke about my concerns in work place and received advice about my diet.

December 2022
Tonbridge

The kindness of the staff, the feeling of genuine support.

June 2022
Margate

Clair was very encouraging and very clear about what I should do. I have started immediately. She has sent the nutritional supplements which I am taking.

June 2022
Dover

I feel like I’m being listened to. They take on board my views and ask me what I would like. I feel supported and the appointments are never rushed.

May 2022
Canterbury

All information provided presented in a very detailed and concise manner with a pleasant manner

May 2022
Cranbrook

I had very helpful and informative conversation.

May 2022
Herne Bay

Friendly informative, issues dealt with promptly and discussed.

May 2022
Coxheath

Erin was polite, very informative. Explained dietary needs; said she was going to contact GP re supplements, for example, soups.

May 2022
Dover

Katie has gone above and beyond to provide me with additional information she has sourced after out appt. I am extremely grateful.

April 2022
Sevenoaks Hospital

Excellent. Chloe was a lovely girl, very informative and kind. Explained everything so my mother could understand it. Back info to follow and follow up appointment, lovely bedside manner

April 2022
Dover

I felt I was listened to and the clinician met my needs.

April 2022
Herne Bay

Karen is so incredibly knowledgeable, patient centred care., feel involved in care plan and empowered. she listens, gives practical advice and instils confidence

March 2022
Whitstable

The level of care was excellent. And the support too, suggestions and advice were always helpful and made my stresses less.

March 2022
Herne Bay

Wendy was very pleasant and very helpful. she explained everything well.

March 2022
Faversham

Call came exactly on time. Amelia was very pleasant and easy to talk to.

March 2022
Deal

The dietitian was absolutely brilliant. She listened and engaged with my daughter. She took the time to explain clearly in a way she would understand. She acknowledged the problem and gave helpful ideas and suggestions. We left feeling so positive and like there was a light at the end of the tunnel.

February 2022
Ashford

Very helpful and friendly. Advice has made things easier and I am eating most. (Oncology)

February 2022
Tonbridge

Felt I was listened to and understood - very helpful experience.

February 2022
Canterbury

Elena took time and patience to advise me, yet answered all my questions, fully explaining everything so very clearly giving me confidence.

February 2022
Whitstable

I was given lots of very useful advice about going forward and left the appointment feeling much better than when I had arrived.

February 2022
Ashford

Sara seemed to be very knowledgeable about my condition. I felt listened to and understood. She was very kind and encouraging.

January 2022
Herne Bay

I felt my many health issues had been understood and taken into consideration where offering me lots of sound advice.

January 2022
Canterbury

The dietician who was talking on the teams call was amazing. She was warm and knowledgeable and very patient with all of us concerned parents. She really took the time to listen to everyone. (Paediatric)

January 2022
Canterbury

Fern was very helpful and informative, answered all my queries and gave me helpful advice on diet.

November 2022
Coxheath

Clinician was polite, cheerful and gave very helpful advice.

November 2022
Margate

The information given to help was clear.

November 2022
Deal

Very nice Dietitian Aileen and very helpful with advice.

November 2022
Ashford

The service is very supportive and helpful.

November 2022
Herne Bay

Very understanding clinician and covered everything, listened and understood.

November 2022
Folkestone

Very efficient, informative and useful. Seen on time also.

October 2022
Sevenoaks hospital

Regular contact excellent care and instructions. Friendly and helpful diet advice.

October 2022
Whitstable

The lady was very helpful and caring.

October 2022
Herne Bay

Punctual - appointment on the phone, more support given.

September 2022
Ashford

Very compassionate and understanding. I am deaf and only communicate using BSL - translator was provided. Thank you.

October 2022
Tonbridge

Very kind, caring and considerate. Listened to all the information and gave great support and ideas.

September 2022
Dover

Polite, professional and caring lady.

September 2022
Ashford

The lady who I saw was warm, calm and asked questions. Easy to understand and answer.

September 2022
Abbey Court

The lady (Karen) was extremely clear, pleasant and helpful. Most of all I felt I had better knowledge after the appt to help my child and a clear plan.

September 2022
Broadstairs

I was seen in a pleasant, relaxed situation and treated with understanding.

September 2022
Herne Bay

Very helpful and kept me updated on the time they were going to arrive.

August 2022
Sevenoaks

Very helpful, informative and kind. Very knowledgeable on IBS.

August 2022
Folkestone

They were very helpful and understanding, gave me a few menus to go from food wise.

August 2022
Edenbridge

Elaine and Maggie were exceedingly helpful and understanding.

July 2022
Margate

Thorough, informed and covering a wide source of information.

July 2022
Faversham

On time, listened to what I had to say. Very understanding and sympathetic to my situation.

July 2022
Coxheath

A very efficient, friendly and communicative service

July 2022
Tonbridge

Sara is very helpful and clear with her advice.

July 2022
Herne Bay

Fern was very helpful and knowledgeable.